About Our PillowsUpdated 2 years ago
What are Lagoon pillows made of?
Each of our pillows is expertly crafted to meet someone’s unique sleep needs. Fill for the pillows range from memory foam, down alternative, and natural materials. Please see each product page for more specific information.
Our comfy pillow cases for each pillow are made from lush bamboo and cushy poly fiber.
Are they sustainably sourced?
We’re committed to driving positive and sustainable impact through our products and operations. We strive to implement sustainable practices and materials when possible, and help recycle used pillows when ready. We believe that we all have a role to play in addressing climate change and creating a more equitable world for all—and we’re committed to doing our part to help.
If you’re interested in learning more about our eco-friendly products please check out the collection here.
Also, stay tuned as we continue to grow the sustainability mission for our company. We want to be a part of our impact, so please let us know if you have any input by emailing us at [email protected].
Why does my memory foam pillow have a scent?
New memory foam may have a slight scent as a result of the production process. If this is bothersome, you can easily reduce the scent by tossing the whole pillow in the dryer on low heat for an hour with a dryer sheet, or allow the pillow to air out for a day or two in direct sunlight.
Keep in mind that the new foam scent is not normal and harmful and our foam is CertiPUR-US® certified.
What happens to the pillows that are returned?
We take incredible care in managing your returns. First we conduct a thorough inspection of all materials.
If any pillows appear to be lightly worn, we will clean and donate them to local charity.
If pillows are not fit to be used again, we will discard them. We are working to recycle as many of our unusable pillows as possible!
If pillows received are like new, they will be thoroughly cleaned, and returned to inventory. We guarantee that any pillow shipped to our customer will be fresh and like new. If you are ever not satisfied with the quality of your pillow please let us know at [email protected], and we will work with you to ensure you’re happy!